06
Nov 2024
0

TDC Home and Building Depots and LUBECO (1991) Limited Elevate Customer Experience Through Staff Training Initiative

Basseterre, St. Kitts – TDC Home and Building Depots have partnered with LUBECO (1991) Limited, a Regional authority

TDC Home and Building Depots and LUBECO (1991) Limited Elevate Customer Experience Through Staff Training Initiative

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Basseterre, St. Kitts – TDC Home and Building Depots have partnered with LUBECO (1991) Limited, a Regional authority in the bedding industry to host a series educational in-house sales, customer service, and merchandising training sessions for the Furniture and Household Sales Associates.

The joint training initiative, which commenced earlier this month, is designed to equip employees with in-depth product knowledge, effective sales techniques, and improved customer service strategies.

LUBECO (1991) Limited’s expertise in bedding solutions is providing the TDC Home and Building Depots Sales Teams with specialized insights to better inform and serve customers looking for premium comfort and quality in their home essentials.

The face-to-face sessions are being facilitated by Ms. Valma Anthony, Senior Branch Manager from the St. Lucian based manufacturing plant, which include a mix of product knowledge and real-time merchandising exercises to help staff align with best industry practices. Employees are also being taught how to create engaging product displays, identify customer preferences effectively, and communicate product benefits confidently to drive customer satisfaction and loyalty.

Mr. Iston Williams, Senior Manager of TDC Home and Building Depot on St. Kitts, highlighted the importance of continuous training and development: “Our commitment to excellence is rooted in how well we understand and meet our customers’ needs. Partnering with LUBECO enables us to not only broaden our staff’s knowledge but also ensure that our customers receive a superior level of service and support when shopping for bedding and other home products.”

Ms. Anthony also her expressed enthusiasm about the collaboration: “Our mission is to share our years of expertise in the bedding industry with our partners, the TDC Home and Building Depots, to foster an enriched customer service culture. These sessions are tailored to ensure that the staff not only understand our products but are empowered to showcase them in ways that resonate with the customer.”

The cooperation between both companies represents a shared dedication to quality, service, and customer-centric practices, which is aimed at advancing professional development, customer interactions and elevating overall shopping experience.

Picture – Ms. Valma Anthony, Senior Branch Manager at LUBECO (1991) conducting a session on mattresses

28
Oct 2024
0

TDC and The Cable Partner to renovate the Joseph N France Hospital Lounge

Basseterre, St. Kitts – In a significant show of corporate support, TDC has donated over twenty-five gallons of

TDC and The Cable Partner to renovate the Joseph N France Hospital Lounge

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Basseterre, St. Kitts – In a significant show of corporate support, TDC has donated over twenty-five gallons of BERGER paint, towards The Cable’s Joseph N France (JNF) Hospital Patients and Visitors Lounge Renovation Project.

The newly modernized space has been transformed using warm, welcome and tropical colours, which was revealed at the official ceremony on Tuesday 22 October 2024, to celebrate the completion of the six-month long project, which was spearheaded by the Telecommunications Company, The Cable.

In speaking of the corporate partnership, Ms. Jhanelle Brown, the TDC Client Relations and Marketing Manager (Ag) spoke of TDCs contribution and the underscored the value corporate partnership for community advancement.

“In 2023, our golden anniversary year, we were approached by Ms. Patricia Walters, the CEO of The Cable collaborate on this venture, to which TDC said, yes, recognizing the value of corporate partnership and giving back,” said Brown.

She added, “Healthcare is an essential part of our community’s well-being, and we are proud to contribute to the enhancement of the Joseph N France Hospital through our donation of paint for this meaningful initiative. We believe that a fresh, modern environment will have a positive impact on both patients and medical staff. Today, two companies who are synonymous with quality and innovation and a commitment to community development. This aligns seamlessly with our collective values to transform this space into a place of comfort, hope and healing with colour. This project is not just about revitalizing another space, this is a symbol of our commitment to the well-being of our community. We congratulate The Cable on this endeavour and are equally pleased to be your partner.”

Over twenty-five gallons of durable, environmentally friendly paints suitable for healthcare facilities was used to transform the lounge that includes the waiting area, outpatient counters, and public corridors, to make the frequently used space even brighter, and more uplifting space for all who visit or use the services of the institution.

TDC has also recently completed a similar project on the island of Nevis, with a contribution to the St. Georges and St. Johns Senior Citizens Home in Gingerland, to give the building a much-needed facelift.

Picture 1 – Ms. Jhanelle Brown, TDC Client Relations and Marketing Department Manager (Ag) speaking about TDC’s contribution to The Cable’s Joseph N France General Hospital Lounge Renovation Project

Picture 2 – Dr. Jenson Morton, Director of Health Institutions applying BERGER Paint to the walls of the Joseph N France Hospital Patients and Visitors Lounge

23
Oct 2024
1

TDC Home and Building Depots: Continued Commitment to Breast Cancer Awareness

As the Federation observes Breast Cancer Awareness Month in October, the TDC Home and Building Depots are playing

TDC Home and Building Depots: Continued Commitment to Breast Cancer Awareness

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As the Federation observes Breast Cancer Awareness Month in October, the TDC Home and Building Depots are playing their part to raise the level of consciousness about the disease that affects women and men.

Pinktober, the annual Sales and Awareness Campaign, gives customers the opportunity to receive ‘pink savings’ with up to forty percent discount on a wide range of products throughout the store, and online at www.shoptdcgroup.com.

The retail stores have also set up the ‘Pink Room’, a private and confidential space in store that offers free breast screenings, by a team of trained and certified health professionals, on Saturdays from 10 a.m. until 12 p.m. with the chance to win a free mammogram.

Saturdays have also been dubbed, Solidary Saturdays, where the staff has decided to wear an item of pink clothing, to “support the fighters, admire the survivors, honour the taken and never give up hope” for those affected by the critical health issue.

Pinktober forms part of the companies’ annual cause related outreach programmes to advocate and educate the public about the realities of breast cancer.

21
Oct 2024
3

Temporary Porter/Yard Attendant – Home and Building Depot (St. Kitts)

The St. Kitts Nevis Anguilla Trading and Development Company Limited (TDC) is a leading private company in St.

Temporary Porter/Yard Attendant – Home and Building Depot (St. Kitts)

Job Opportunities , , , , , , , , , , , , TDC Marketing

The St. Kitts Nevis Anguilla Trading and Development Company Limited (TDC) is a leading private company in St. Kitts and Nevis and is an equal employment opportunity employer. TDC is currently seeking applications from suitably candidates to fill the position of Temporary Porter/Yard Attendant at Home and Building Depot, Frigate Bay Road, Basseterre, St. Kitts.

Job Responsibilities

The successful candidate will be responsible for carrying out instructions given by the Supervisor and assist in loading and offloading materials from the trucks. The position holder will also be responsible for receiving, storing, inventorying, issuing and transferring items to and from the Warehouse.

Qualifications and Skills

– Secondary School Diploma or equivalent

– Strong Customer Service skills

– Great verbal communication skills

– Ability to lift fifty (50) pounds and over

– A polite and pleasant approach

– Ability to work on weekends

Applications may be sent to the following address on or before 25th October 2024:

Please forward applications with reference or subject line indicating “Temporary Porter/Yard Attendant” to:

The Chief Human Resource Officer

TDC Human Resources Department

P O Box 142

Fort Street

Basseterre

St Kitts

Tel: 869-465-2511 ext. 1178 │ Fax: 869-466-8803

Email: [email protected]

NB – Only suitable qualified candidates will be contacted.

01
Jul 2024
0

TDC Home and Building Depot and Toledo Lock Company host In-Store Product Demonstration

Basseterre, St. Kitts – The TDC Home and Building Depot on St. Kitts and its corporate partner, the

TDC Home and Building Depot and Toledo Lock Company host In-Store Product Demonstration

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Basseterre, St. Kitts – The TDC Home and Building Depot on St. Kitts and its corporate partner, the Toledo Lock Company hosted a ‘Get Locked In’ product demonstration for customers.

The highly interactive session showcased the Toledo line of products including the Nexxus, the Black Series (the TBK90R) and Anti Corrosion High-Security locks.

Mr. Joshua Diaz, Toledo Locks Company Regional Sales Head, engaged patrons updating them on the latest innovations in lock technology with hands on demonstrations, highlighting the features, functions and benefits.

Mr. Diaz also took the opportunity to offer expert advice while educating customers about the importance of choosing the right locks for their needs and offered practical solutions for home and office security.

Patrons praised the idea and openly expressed their pleasure in having the event, as many saw it as a chance to learn more about the products and by extension the services that are readily available to them from the store.

“This is a great idea.”

“I have to get one of those for my home.”

“The locks and the features are impressive.”

“I own an Airbnb and will surely get one of the locks, the Nexxus.  I like the added security it provides.

The in-store activity formed part of the TDC Home and Building Depots’ Eduseries Program, an annual product development and education campaign, specifically designed to enhance customer experiences.

Picture – Mr. Joshua Diaz, Toledo Locks Company Regional Sales Head speaking with a  customer at the TDC Home and Building Depot on the Frigate Bay Road about the benefits of the Toledo Nexxus Lock

04
Jun 2024
1

TDC Home and Building Depots and BERGER Paints host Paint and Colour Technology Seminar

Basseterre, St. Kitts – Painters, contractors, architects, and interior designers from across St. Kitts and Nevis have been

TDC Home and Building Depots and BERGER Paints host Paint and Colour Technology Seminar

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Basseterre, St. Kitts – Painters, contractors, architects, and interior designers from across St. Kitts and Nevis have been given the opportunity to increase their knowledge and skillsets about paints and colour technology through four (4) interactive seminars organized by the TDC Home and Building Depots, and its principal, BERGER Paints.

The informative presentations were facilitated by Mr. Darryl Traboulay, Technical Team Leader at ANSA Coatings Limited (Trinidad) and Mr. Roger Brathwaite, ANSA Colour Consultant (Grenada), who highlighted paint innovations, including eco-friendly options, high-durability coatings, colour technology, and application techniques with simple tips and tricks on how to get the best value from paint with vibrant finishes for residential and commercial projects.

“We are thrilled to partner with TDC Home and Building Depot for these sessions. Our goal is to empower professionals and enthusiasts with the knowledge and tools they need to get exceptional results from our products. Our partnership with the TDC Home and Building Depots also underscores the joint commitment to education through awareness and hands on training,” said Mr. Brathwaite, speaking at the end of the final seminar, DIY with Mom.

Commenting on the importance of the workshops, Mr. Kashka Thompson, TDC Client Relations and Marketing Manager said, “The TDC Home and Building Depots were excited to partner with BERGER Paints to offer our customers access to the latest advancements in painting technology. It reflects our dedication to providing valuable resources, and support to our painters, contractors, renovators, and our DIY enthusiasts.”

The ongoing collaboration between the retail stores and BERGER Paints is part of the companies’ annual edu-series programme, which is specifically designed to educate staff and customers about products and services that would enhance customer experiences.

Picture – Mr. Darryl Traboulay, Technical Team Leader at ANSA Coating Limited (Trinidad) speaking to painters about paint application techniques

07
May 2024
1

TDC Home and Building Depot now has an Architectural Coatings Technologist

Basseterre, St. Kitts – Mr. Leslie Warner, the Senior Sales Associate at the TDC Home and Building Depot

TDC Home and Building Depot now has an Architectural Coatings Technologist

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Basseterre, St. Kitts – Mr. Leslie Warner, the Senior Sales Associate at the TDC Home and Building Depot Paint and Colour Centre on St. Kitts, has successfully completed the Architectural Coatings Technologist professional accreditation from the Masters Painters Institute (MPI).

Mr. Warner was one of twenty (20) candidates from across the Caribbean selected by Harris Paints, through its local affiliate, and is first in the Federation to achieve this lifetime professional certification from the Canadian based Association.

The extensive and internationally recognized program tested coatings, technical knowledge across paint categories encompassing different types of paint and technologies, manufacturing processes, colour, application methods, specifications, using industry standards and included a focus on safety and environmental issues.

In highlighting the achievement, Mr. Luke Ticknor, Harris Paints Senior Sales, and Marketing Vice President stated, “This initiative has been very rewarding; to see the knowledge and skill level of our representatives across the region grow and for them to receive an internationally recognized accreditation that will put them in good stead for their career development.”

He added, “Earlier this year, Harris Paints successfully received the MPI quality certification for several of its key paint products. This puts the Harris brand on an equal footing with any of the top north American and international paint brands. The product certifications combined with the training, validates Harris’s commitment to providing quality products and outstanding customer service.”

Mr. Iston Williams, the TDC Home and Building Senior Manager, also commended Mr. Warner and spoke of the value of his newly acquired certification.

“We are very proud of Mr. Warner and congratulate him on his recent success in becoming our very own Architectural Coatings Technologist. We applauded the initiative and agreed to support Mr. Warner. When you have the solid foundational knowledge behind paints, the different technologies and how they work, it makes our Paint Team better equipped to answer queries, offer practical and useful advice, and enhance the customer experience at our stores in St. Kitts and Nevis.”

In speaking of his accomplishment, Mr. Warner stated, “I am extremely pleased. The program was demanding and well-rounded. I had the opportunity to broaden my knowledge even in areas that were not called for daily. It will certainly complement my many years of experience in the paint sector, and be of great benefit to my team, and our many customers.”

Mr. Warner was presented with his official certificate by Mr. Gerardo Quesada, Harris Paints Regional Exports Manager, at a brief ceremony on Friday 3rd May 2024, at the TDC Home and Building Depot (the authorized agents and distributors for Harris Paints) on the Frigate Bay Road in Basseterre.

Picture – Mr. Leslie Warner receiving his MPI Certificate in Architectural Coatings Technology from Mr. Gerado Quesada, Harris Paints Regional Exports Manager at the TDC Home and Building Depot on St. Kitts

15
Apr 2024
0

TDC Group of Companies, the Nevis Health Promotion Unit, and the Taiwan ICDF host the 2nd Annual Health and Wellness Fair in celebration of World Health Day

For the second consecutive year, in celebration of World Health Day, the TDC Group of Companies, the Nevis

TDC Group of Companies, the Nevis Health Promotion Unit, and the Taiwan ICDF host the 2nd Annual Health and Wellness Fair in celebration of World Health Day

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For the second consecutive year, in celebration of World Health Day, the TDC Group of Companies, the Nevis Health Promotion Unit and the ICDF hosted a Health and Wellness Fair on Friday 5th April 2024, at the Longstone Building Parking Lot in Charlestown, Nevis.

The fair featured a diverse range of free activities and health services aimed at empowering nationals to make better informed decisions about their general health and wellbeing. These included presentations by the Nevis Red Cross Society, the introduction of the volunteer blood drive by the Alexandria Hospital, and the preparation and tasting session of healthy meals and snacks from Chef Michael Henville and the In Ya Kitchen Team.

Local business houses were also given the opportunity to showcase their products  including the City Drug Store, TDC Home and Building Depot, Native Radiance, Seal My Sip, as well as, health related organizations, the Nevis Red Cross, Lake Health and Wellness debuted a health and wellness game for children to encourage healthier eating choices, the Nevis Mental Health Society, the Nevis Dental Association, the St. Kitts and Nevis Alliance for Equality, along with the Health Promotion Unit  and the Taiwan ICDF providing health screenings and one on one informational consultations with valuable information and tools to support the attendees’ journey toward optimal health.

In speaking about the event, Mr. Dominic Matthew, TDC Marketing Assistant said, “We are thrilled to partner with the Health Promotion Unit and the Taiwan ICDF once again to host the second annual Health and Wellness Fair. As advocates for community health and well-being, we believe that events like these play a crucial role in raising awareness and fostering positive lifestyle changes.”

Ms. Terysia Herbert, Education and Prevention Officer in the Nevis Health Promotion Unit hailed the fair as another success and highlighted the importance of having the event featured on the Unit’s calendar.

“We are committed to promoting a culture of health and wellness within our community with another successful staging. By partnering with organizations like TDC Group of Companies and the ICDF, we can leverage our collective resources to provide impactful initiatives like the Health and Wellness Fair, which we ill be adding to our list of activities in 2025.”

The Health and Wellness Fair was open to the public, and was held under the theme, “My Health, My Right.”

Picture – Nevisian patron inquiring about a Health and Wellness Product at the City Drug Store (Nevis) Limited Booth

16
Feb 2024
2

Shauna Gilbert Strikes Gold: Wins EC$3000 in the Harris Paints Level Up Holiday Promotion

Basseterre, St. Kitts – Kittitian Shauna Gilbert is the lucky winner in the Harris Paints Level Up Promotion

Shauna Gilbert Strikes Gold: Wins EC$3000 in the Harris Paints Level Up Holiday Promotion

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Basseterre, St. Kitts – Kittitian Shauna Gilbert is the lucky winner in the Harris Paints Level Up Promotion having participated in the three-month long campaign organized through its authorized dealers, TDC Home and Building Depots.

Ms. Gilbert was presented with the winner’s cheque for three thousand dollars (EC$3000.00) at the TDC Home and Building Depot, the authorized distributors for Harris Paints in the Federation by Mr. Leslie Warner, Senior Sales Associate, in the Paints and Oils Department.

Mr. Warner congratulated the excited Gilbert and encouraged her to continue being a loyal customer of the Harris brand, the Caribbean Champions of Colour.

“On behalf of our corporate partner, Harris Paints, the Caribbean Champions of Colour, and the team at the TDC Home and Building Depots, congratulations on being the winner of the Level Up Holiday promotion.  We value you and thank you for your continued patronage. Do enjoy winnings,” said Warner.

In response, a smiling Gilbert expressed her gratitude and excitement after receiving the cash prize.

“I am absolutely thrilled to have won the EC$3000 in the Harris Paints Level Up Promotion. This was such a fantastic surprise, and I am incredibly grateful to Harris Paints and the TDC Home and Building Depot for this opportunity. It’s truly a game-changer for me, and I look forward to utilizing this prize to accomplish some of my goals,” remarked Gilbert.

In offering congratulations to Ms. Gilbert, Mr. Kashka Thompson, the TDC Client Relations and Marketing Manager, said, “We are overjoyed to extend our heartfelt congratulations to Ms. Shauna Gilbert for her win. This promotion was specifically designed to reward you and our many valued customers, while adding extra excitement to our shopping experiences and their paint purchases.”

The Level Up Promotion ran from October 1st through December 31st, 2023, giving customers in St. Kitts and Nevis who purchased any gallon of Harris Ulttima paint to digitally qualify for the chance to win the cash prize by scanning the promotional QR code and playing the interactive colour and paint brand match game.

It underscored both Harris Paints and TDC Home and Building Depots commitment to delivering not only top-tier paint solutions but also memorable experiences for customers with customer rewards through engaging initiatives that will enhance their lives through colour and creativity.

Picture – Mrs. Shauna Gilbert receiving her prize (EC$3000.00) form Mr. Leslie Warner, Senior Sales Associate in the Paint and Oils Department at the TDC Home and Building Depot on St. Kitts

16
Feb 2024
0

Kittitian Maurice Sargeant wins USD$1000 Shopping Vouchers in the BERGER Paints Holiday Paint and Win! Promotion

Basseterre, St. Kitts – Kittitian Maurice Sargeant is the lucky winner in the BERGER Paints Holiday Paint and

Kittitian Maurice Sargeant wins USD$1000 Shopping Vouchers in the BERGER Paints Holiday Paint and Win! Promotion

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Basseterre, St. Kitts – Kittitian Maurice Sargeant is the lucky winner in the BERGER Paints Holiday Paint and Win Promotion and bagged himself USD$1000.00 in groceries from any RAMS Supermarket, in St. Kitts and Nevis.

Mr. Sargeant was presented with his winnings at the RAMS Supermarket Bird Rock branch by Mr. Pavensh Negi, the Branch Manager, Mr. Rohit Tanwar, Assistant Branch Manager and Ms. Jacynthia Teshiera, RAMS Trading Limited Marketing Assistant, at a brief ceremony to officially congratulate the lucky winner.

In receiving the grocery vouchers Mr. Sargeant expressed his gratitude to the companies and spoke of how he intended to use them.

“I couldn’t believe it when I received the news about winning. This was a surprise, and I am grateful. Thank you, BERGER Paints, TDC Home and Building Depot, and RAMS Supermarket.  These vouchers came at just the right time.  My family and I will surely use them wisely.”

Also, on hand to congratulate the lucky winner whose name was digitally drawn among numerous entries was Mr. Kashka Thompson, the TDC Client Relations and Marketing Manager, who congratulated the elated TDC Home and Building Depot customer on his good fortune.

“The TDC Home and Building Depot and by extension the TDC Group family thank you for participating and congratulate you. This promotion was designed to reward our loyal BERGER Paint customers, like yourself, and add a touch of joy to their home improvement journey with the purchase of high-quality paint products. We are delighted that you will now have the opportunity to enjoy shopping at RAMS Supermarket, our valued corporate partner in business.”

The Paint and WIN Holiday Promotion, which ran from October through December 2023, was a collaborative effort between BERGER Paints, the TDC Home and Building Depots, and RAMS Supermarket to add an extra layer of excitement to the paint-buying experience.

Patrons who purchased any gallon of BERGER 303, 404, or Everglow paint products were qualified for the chance to scan the promotional QR Code and upload their receipt to automatically enter to win the shopping prize.

Picture – Mr. Maurice Sargeant all smiles after receiving his USD$1000 Shopping Vouchers following the handing over ceremony

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