As the COVID-19 global situation evolves, the TDC Group of Companies has taken steps to safeguard its staff and customers, by implementing a series of measures to educate and protect patrons at its respective businesses.

These measures were immediately put in place following a recent presentation to the management team by Dr. Hazel Laws, the Chief Medical Officer (CMO) and Mr. Abdias Samuel, Head of the National Emergency Management Agency (NEMA), on the pandemic.

At strategic points across the Company, several hand sanitization stations have been set up, along with bold signage under the caption Hero Habits, offering simple and helpful guidelines from industry experts.

On its social media channels, information is posted about actions that should be taken to help prevent the contraction and spreading of the disease and will be revised as updates from the health authorities become available.

To ensure customers’ and employees’ safety you are reminded to maintain “social distance”, i.e., up to six feet. In addition, payments by credit and debit cards and the use of online payment platforms, instead of cash, are encouraged.

These actions are in addition to the deep cleaning processes already in place which pays special attention to frequently touched surfaces, such as, shopping carts, shelves, light switches, doorknobs, POS systems, registers, counters, etc. There is a heightened awareness about hand hygiene and all staff are encouraged to wash their hands thoroughly and often and to wear gloves, where practicable.

An Emergency Response Team has been established to evaluate and respond, in real time, as part of the proactive approach to tend to the needs of the staff and customers, if needed.

These steps form part of the company’s ongoing commitment to balance exceptional service, while keeping everyone healthy.

 

Picture: TDC Customer reading COVID-19 Guidelines at the TDC Home and Building Depot


Amid increasing cases of the Corona Virus (COVID-19) and its impact, the TDC Group of Companies has taken swift action to further discuss and address the illness in the workplace.

The executive directors and management team participated in an informational presentation about the epidemic, on Tuesday 3rd March 2020, which was facilitated by Dr. Hazel Laws, the Chief Medical Officer and Mr. Abdias Samuel, National Emergency and Disaster Management Agency (NEMA) Coordinator, who spoke extensively on the matter, providing accurate information, as well as, practical advice on how to deal with the infection.

The open forum included a question and answer session, where the leadership gained firsthand knowledge from the ‘experts’ who shared their concerns following reports that the virus had now reached the shores of neighbouring islands in the Caribbean region.

Immediately following the activity, a company wide plan is now in place to educate all staff, offering simple and useful guidelines on how to better safeguard themselves.

The approach forms part of an ongoing in-house human resource and health programme designed to equip employees with the understanding and skills that promote general well being and productivity.

Picture – Dr. Hazel Laws, Chief Medical Officer (CMO) making her presentation the Corona Virus (COVID-19) to the TDC Group Management Team


The TDC Group of Companies is pleased to announce the introduction of its DHL Express Delivery Service from Monday 2nd March 2020, in downtown Basseterre.

With the addition of this new location, customers and clients will now be able to have their documents processed at the DHL counter in the TDC Business Centre on Central Street.

It will provide a more practical and convenient option, along with the usual fast processing, value and service for patrons to have their documents delivered anywhere in the world.

This Courier Centre will operate from Monday to Friday at 8 a.m. until 4:30 p.m. and Saturday from 9 a.m. to 1 p.m. offering same day shipping for documents received by midday.

This new service complements the expansion of product and service offerings to better meet the growing demands of the local marketplace.

Picture: Mr. Akeem Freeman, TDC Customer Service Representative accepting a DHL package from a customer at the DHL Express Counter in the TDC Business Centre on Central Street in Basseterre


The TDC Group of Companies wishes to advise its valued customers and clients that the TDC Automotive Division in St. Kitts will be closed for stock taking on Friday 24th and Saturday 25th January 2020.

The stores will open on Monday 27th January 2020 at the usual business hours.

Any inconvenience caused is regretted.


Often property owners think their properties are fully covered in the event of a hurricane but forget about the “Average Clause” and how it can affect the funds received in the event of a claim.

Average Clause states, the policy owner should bear a portion of the loss if the asset is insured for less than the actual replacement value.  So, in simpler terms, if your property is under-insured at the time of a loss, the amount paid will only be a percentage of the claim.

Don’t worry, you can prevent this by following these precautionary measures;

  • Check with your insurance agent to ensure yearly adjustments to your premium reflects the cost of inflation and the overall value of your property
  • Reevaluate your property to be sure that you are insuring for the correct value
  • Take an inventory of the contents in your home including new valuables you may have.

If after you have taken the precautionary measure you realize that your sums insured are not adequate, then contact us at 4652511 (St. Kitts) or 4695430 (Nevis) today! Ensure your property is adequately insured…remember once a loss happens, it will be too late!


Each year the St. Kitts Nevis Fire and Rescue Services hosts an annual summer safety program in the month of July educating children from the age groups 5- 12 years old from various primary schools throughout the Federation.

The theme this year was “Building for a Safer Tomorrow by Preparing our Children Today”. Under this theme, the children were taught lessons in fire safety, traffic safety, water safety, disaster preparedness and crime and violence.

Upon completion of the program it is customary to award the Junior Fire Chief and the Junior Deputy Fire Chief. “The children were graded by answering questions about the camp, and re-enacting taught actions like the drop, stop & roll, emergency calls and what to do in an emergency”. -Leroy Caines, Assistance Coordinator

TDC Insurance company donated back to school packages to the top performers. “It is with pleasure that TDC Insurance gives back to this endeavor. We are always happy to help in programs where the importance of safety and disaster preparedness is taught.”- Evon Rogers TDC Insurance Company General Manager

The St. Kitts Nevis Fire and Rescue Services expressed its heartfelt thanks for this donation.


As the Federation’s authorized dealer for Toyota vehicles, the TDC Automotive Divisions continue to place emphasis on customer safety following the announcement of a Takata Air Bag recall on selected models.

The affected vehicles are equipped with a Takata-produced front airbag, which could potentially be susceptible to deploy abnormally in a crash.

These airbags have inflators that can rupture during deployment and may pose a greater risk when exposed to prolonged hot and humid conditions causing serious injury or even death.

If your Toyota vehicle falls within the following model range, please contact the TDC Automotive Division in St. Kitts or Nevis, who will advise you if the recall is applicable to your vehicle:

  • Toyota RAV4                        2003 to 2005 Models
  • Toyota Corolla                      2003 to 2013 Models
  • Toyota Yaris/Belta                2006 to 2012 Models
  • Toyota 4Runner                   2013 to 2016 Models

Our in-house Toyota Service Advisor will schedule an appointment to perform this FREE repair.

Additional information can also be requested via telephone at 465 2511 (St. Kitts) or 469 5430 (Nevis) or email address, garage@tdcgroupltd.com.


 With the start of the new school year just around the corner, the TDC Business Centre and City Drug Store (Nevis) Limited are playing their part in helping young persons across the Federation to get the essentials needed to achieve success in the classroom.

Through its Shop and Share initiative, which started in 2014, the public is encouraged to make contributions by purchasing school supplies, stationery, and art and crafts materials towards the charitable cause.

The items bought are then placed in the ‘Yellow School Buses’, which are conveniently parked at the Point of Sale Counters until Saturday 14th September 2019, after which all the items will be presented to the beneficiaries.

For their support, patrons are rewarded with a discount coupon that is redeemable on their next purchase made at any of the two (2) participating retail stores.

The Shop and Share initiative is part of an annual ‘Back to School’ campaign, where customers are given huge discounts on laptop and desktop computers, printers, and school bundles and accessories.

Picture – Female shopper places her donation to the Shop and Share Initiative in the Yellow School Bus at the TDC Business Centre on Central Street in Basseterre


The TDC Drinks Depot will be extending its operating hours to accommodate the needs of our customers during the Nevis Culturama Season. Please see the extended opening hours below;

 

Saturday 3rd August –      9:00 am – 1:00 pm

Sunday 4th August –          9:00 am – 11:00 am

Tuesday 6th August –        9:00 am – 11:00 am

 

We will revert to our normal opening hours on Wednesday 8th August 2019.

For enquires contact us at (869) 469-5282.


The Charles E. Mills Secondary School and the Charlestown Primary School have each won a brand-new Lenovo Think Centre desktop computer in the TDC Business Centre/CDS (Nevis) Limited ‘Rep Your School’ Competition.

The sales and promotional activity which ran from 1st thru 31st March 2019, was open to all patrons who bought products or services at a minimum of fifty dollars (EC$50.00) or more to qualify for a chance to vote for their favourite secondary school on St. Kitts and primary school on Nevis.

After making their respective purchases, customers were given a ballot at the Point of Sale Counters to cast their vote for their learning institution of choice and deposit their entries in specially marked boxes at the retail stores.

At the end of the thirty-day campaign, the two schools received the most votes from among over fifty ballots cast, after which the schools were notified of their good fortune.

The managers then made arrangements to visit the schools recently and presented the start of the art equipment valued three thousand one hundred and seventy-five dollars (EC$3175) during the morning assembly sessions, in the presence of the students, teachers and auxiliary staff.

The contest was first held in 2017 and forms part of the TDC Group’s ongoing customer engagement programme that is designed to further interact and share experiences, while fostering brand growth and building loyalty.

 

Photo: Mr. Evris Huggins, Manager, TDC Business Centre (St. Kitts) presenting a brand-new Lenovo ThinkPad Desktop Computer to students of the Charles E. Mills Secondary School during assembly.

Photo: Mr. Laughton Herbert, Manager, City Drug Store (Nevis) Limited presenting a brand-new Lenovo ThinkPad Desktop Computer to Ms. Latoya Jeffers, Principal and students.

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