Basseterre, St. Kitts – In a significant show of corporate support, TDC has donated over twenty-five gallons of BERGER paint, towards The Cable’s Joseph N France (JNF) Hospital Patients and Visitors Lounge Renovation Project.

The newly modernized space has been transformed using warm, welcome and tropical colours, which was revealed at the official ceremony on Tuesday 22 October 2024, to celebrate the completion of the six-month long project, which was spearheaded by the Telecommunications Company, The Cable.

In speaking of the corporate partnership, Ms. Jhanelle Brown, the TDC Client Relations and Marketing Manager (Ag) spoke of TDCs contribution and the underscored the value corporate partnership for community advancement.

“In 2023, our golden anniversary year, we were approached by Ms. Patricia Walters, the CEO of The Cable collaborate on this venture, to which TDC said, yes, recognizing the value of corporate partnership and giving back,” said Brown.

She added, “Healthcare is an essential part of our community’s well-being, and we are proud to contribute to the enhancement of the Joseph N France Hospital through our donation of paint for this meaningful initiative. We believe that a fresh, modern environment will have a positive impact on both patients and medical staff. Today, two companies who are synonymous with quality and innovation and a commitment to community development. This aligns seamlessly with our collective values to transform this space into a place of comfort, hope and healing with colour. This project is not just about revitalizing another space, this is a symbol of our commitment to the well-being of our community. We congratulate The Cable on this endeavour and are equally pleased to be your partner.”

Over twenty-five gallons of durable, environmentally friendly paints suitable for healthcare facilities was used to transform the lounge that includes the waiting area, outpatient counters, and public corridors, to make the frequently used space even brighter, and more uplifting space for all who visit or use the services of the institution.

TDC has also recently completed a similar project on the island of Nevis, with a contribution to the St. Georges and St. Johns Senior Citizens Home in Gingerland, to give the building a much-needed facelift.

Picture 1 – Ms. Jhanelle Brown, TDC Client Relations and Marketing Department Manager (Ag) speaking about TDC’s contribution to The Cable’s Joseph N France General Hospital Lounge Renovation Project

Picture 2 – Dr. Jenson Morton, Director of Health Institutions applying BERGER Paint to the walls of the Joseph N France Hospital Patients and Visitors Lounge



As the Federation observes Breast Cancer Awareness Month in October, the TDC Home and Building Depots are playing their part to raise the level of consciousness about the disease that affects women and men.

Pinktober, the annual Sales and Awareness Campaign, gives customers the opportunity to receive ‘pink savings’ with up to forty percent discount on a wide range of products throughout the store, and online at www.shoptdcgroup.com.

The retail stores have also set up the ‘Pink Room’, a private and confidential space in store that offers free breast screenings, by a team of trained and certified health professionals, on Saturdays from 10 a.m. until 12 p.m. with the chance to win a free mammogram.

Saturdays have also been dubbed, Solidary Saturdays, where the staff has decided to wear an item of pink clothing, to “support the fighters, admire the survivors, honour the taken and never give up hope” for those affected by the critical health issue.

Pinktober forms part of the companies’ annual cause related outreach programmes to advocate and educate the public about the realities of breast cancer.



The St. Kitts Nevis Anguilla Trading and Development Company Limited (TDC) is a leading private sector company in St. Kitts and Nevis and is an equal employment opportunity employer. TDC is currently seeking applications from suitably qualified candidates to fill the position of Part-time Ramp Attendant at TDC Airlines Services Company Limited, Fort Street, Basseterre, St. Kitts.

Job Responsibilities

The Ramp Attendant will be responsible for the day to day loading and offloading of cargo to and from the Aircraft.

Requirements

– Secondary School Diploma or equivalent

– Excellent customer service skills

– A polite and pleasant approach

– Ability to lift fifty (50) pounds and over

Applications may be sent to the following address on or before 25th October 2024:

Chief Human Resources Officer

TDC Human Resources Department

P O Box 142

Fort Street

Basseterre

St Kitts

Tel: 869 465 2511 extension 1184/1370/1723 │ Fax: 869 466 8803

Email: recruitment@tdcgroupltd.com

NB – Only suitable qualified candidates will be contacted.



The St. Kitts Nevis Anguilla Trading and Development Company Limited (TDC) is a leading private company in St. Kitts and Nevis and is an equal employment opportunity employer. TDC is currently seeking applications from suitably candidates to fill the position of Temporary Porter/Yard Attendant at Home and Building Depot, Frigate Bay Road, Basseterre, St. Kitts.

Job Responsibilities

The successful candidate will be responsible for carrying out instructions given by the Supervisor and assist in loading and offloading materials from the trucks. The position holder will also be responsible for receiving, storing, inventorying, issuing and transferring items to and from the Warehouse.

Qualifications and Skills

– Secondary School Diploma or equivalent

– Strong Customer Service skills

– Great verbal communication skills

– Ability to lift fifty (50) pounds and over

– A polite and pleasant approach

– Ability to work on weekends

Applications may be sent to the following address on or before 25th October 2024:

Please forward applications with reference or subject line indicating “Temporary Porter/Yard Attendant” to:

The Chief Human Resource Officer

TDC Human Resources Department

P O Box 142

Fort Street

Basseterre

St Kitts

Tel: 869-465-2511 ext. 1178 │ Fax: 869-466-8803

Email: recruitment@tdcgroupltd.com

NB – Only suitable qualified candidates will be contacted.



The St. Kitts Nevis Anguilla Trading and Development Company Limited (TDC) is a leading private sector company and an equal opportunity employer in the Federation of St. Kitts and Nevis. TDC is currently seeking applications from experienced, energetic professionals to fill the position of Senior Human Resources Officer, in the Human Resources Department, Fort Street, St. Kitts.

The Senior Human Resources Officer will support Department Managers to effectively and efficiently manage their employees by overseeing the recruitment, onboarding, employee exit, training, performance management, overall employee experience, and employee compensation.

Responsibilities

– Supervises staff managing the HR related matters for the Departments

– Specifically oversees the management of Recruitment, Onboarding, Employee Exits, Training, Development, Training, Performance Management, Overall Employee Experience and Employee Compensation.

– Ensures adequate training and development activities for all levels of staff and management which are strategically aligned to company objectives and emerging needs

– Reviews the compensation structure, making recommendations for improvement to maintain competitiveness and maintain a strong retention rate

– Reviews and recommends HR best practice approaches to maintain the highest standards for service delivery

– Ensures that all HR practices comply with current legislation (e.g. Labour Code of St. Kitts and Nevis etc.)

– Conducts ongoing research regarding emerging trends as well as best practices to improve competitive advantage

– Deploys sound communication strategies to share information with staff

– Assists in conducting job evaluations and skills audits

– Maintains the competency framework and makes recommendations for improvement where necessary

– Prepares job descriptions for the assigned Business Units

– Assesses the needs of employees through regular satisfaction surveys, making recommendations for improvement

– Prepares monthly reports for the CHRO

Recruitment

– Reviews and approves employment request forms and job descriptions

– Reviews and approves vacancy announcements prepared by the HRO

– Coordinates the recruitment process by assuring that the Company recruits the best talents

– Specifically participates in interviews for Supervisors and other Senior staff

– Ensures total compliance with recruitment and onboarding policies and procedures including, documentation submissions, work permits, employment offers, reference checks, credit checks and background checks

– Reviews compliance requirements to ensure adjustments are made to policies

– Ensures that applicants are responded to in a timely manner

– Ensures that responses to unsuccessful candidates are prepared

– Guides HR Administration in the preparation of employment offers, letters of confirmation, termination, transfers etc.

– Communicates with potential candidates

– Ensures the continuous updating of the HRIS – Epic HR Software

– Ensures compliance with new hire documentation

– Ensures that the 90-day on-boarding plans are prepared and adequately administered

– Manages the exit procedures for employees leaving Company voluntarily or involuntarily

– Liaises with recruitment agencies were necessary

Performance and Productivity

– Maintains the Company’s performance management program to ensure compliance with annual appraisal submissions

– Collaborates with Managers to addresses Company-wide performance and productivity challenges

– Formulates performance reports for each department

– Recommends strategies and policies to enhance performance and productivity results

– Oversees the development of individual work plans

– Collaborates with Managers and HRO’s to set individual performance mandates

– Monitors performance Company-wide

– Presents regular reports on performance and productivity

– Assists in reviewing the performance tools

Training and Development

– Maintains a robust schedule of Training Activities including New Employee Orientation Sessions with the assistance of the HRO’s

– Conducts Training Needs Assessments annually and prepares budget submissions

– Sources training facilitators and collaborate to create meaningful and effective training plans

– Makes presentations to staff and management as needed

– Where required, assists the Training and Development officer in carrying out training and development events

– Coordinates the development of employee career plans and professional certifications

– Coordinates the initiatives to conduct succession and replacement planning

– Plans and executes executing job enrichment exercises

– Organizes professional development for all Company staffs

– Creates and communicates educational opportunities for staff

Compensation

– Reviews compensation structures and makes recommendations for improvement

– Conducts periodic compensation surveys in collaboration with the HR Administrations

– Ensures that all compensation systems are equitable

– Reviews the rewards and recognition programme and makes recommendations for improvement

Employer-Employee Relations

– Manages the complaints and grievances handling process

– Coordinates and support industrial relations matters

– Provides guidance for staff needing Employee Assistance Program (EAP) support

General Duties

– Assists in achieving HR related projects

– Assists in Managing the WCT Scholarship Program

– Performs any other duties as assigned

Qualification and Experience

– Required: Bachelor’s Degree in Human Resource Management, Business Management, Psychology, and or related fields. Master’s Degree is a plus.

– Experience: The Human Resources Officer should have at least 7 years relevant experience as an HR Generalist, HR Specialist or Supervisor of an HR Unit

– Professional qualification: PHR; SPHR; CIPD encouraged to be attained within the first two (2) years of employment

Requirements

– Strong Supervisory Management Skills

– Ability to motivate a team to achieve extra-ordinary results to improve organizational culture

– Excellent verbal and written communication skills

– Strong Computer literacy skills to accomplish work

– Strong evaluative abilities to conduct skills audits, training assessments

– Demonstrates exceptional knowledge of HR functional areas including ability to review and create compensation structures

– Excellent time-management, coordination and organizational skills

– Customer centric and client focused

– Demonstrates ability to effectively engage employees, problem solve, build relationships and provide advice

– Excellent knowledge and familiarity with current Social Security, Employment and or Labor Laws

– Possess negotiation skills and knowledge of labour and industrial relations practices

– Ability to coach, mentor, teach and train others

– Familiarity with designing work to improve productivity

– Exceptional written and verbal communication for report writing and interpersonal interactions

– Collaborative

– Trustworthy

– Mature in thinking

– Highly Confidential

Applications may be sent to the following address on or before November 01, 2024:

The Chief Human Resources Officer

Re: Senior Human Resources Officer

TDC Human Resources Department

P O Box 142

Fort Street

Basseterre

St Kitts

Or

Submit applications to: https://zurl.to/J6py?source=CareerSite

Or

Scan QR Code to submit:



The St. Kitts Nevis Anguilla Trading and Development Company Limited (TDC) is a leading private sector company and an equal opportunity employer in the Federation of St. Kitts and Nevis. TDC is currently seeking applications from experienced, energetic professionals to fill the position of Insurance Officer, TDC Insurance Company Limited, West Independence Square Street, Basseterre, St. Kitts.

The Insurance Officer will support the Underwriting Department by servicing the policies, booking new business, and ensuring the company remains compliant, and supporting the Claims Department in recording and reviewing claims received.

Main Responsibilities

· Collect and record underwriting information and provide quotations

· Manage the issue of renewal documentation

· Oversee renewal notices and follow-ups

· Provide support to the Claims Department

· Provide Operations Support

Qualifications and Requirements

· Secondary School or High School Diploma

· Chartered Institute of Insurance (CII) Certificate in Insurance or Equivalent

· At least two (2) years in a customer service role

· A valid Driver’s License

Applications may be sent to the following address on or before 25 October 2024:

The Chief Human Resources Officer

Re: Insurance Officer

TDC Human Resources Department

P O Box 142

Fort Street

Basseterre

St Kitts

Or

Email: recruitment@tdcgroupltd.com



The St. Kitts Nevis Anguilla Trading and Development Company Limited (TDC) is a leading private sector company and an equal opportunity employer in the Federation of St. Kitts and Nevis. TDC is currently seeking applications from experienced, energetic professionals to fill the position of Digital Marketing Officer, in the Client Relations and Marketing Department, Fort Street, St. Kitts.

The Digital Marketing Officer will oversee various departments in their portfolio, leading the creation and execution of digital marketing strategies across the organization.

MAIN RESPONSIBILITIES

• Develop and implement comprehensive digital marketing strategies across various online channels

• Create and execute online marketing plans, including preparing online newsletters and promotional emails for distribution through multiple channels

• Plan and monitor the ongoing company presence on social media platforms, ensuring engagement and alignment with marketing objectives

• Launch optimized online advertisements to increase brand visibility and drive customer engagement.

• Collaborate with internal teams and external vendors to produce engaging marketing content, including videos, ads, and social media posts

• Create and distribute written or engaging content for web pages, blogs, and other digital platforms to support marketing campaigns

• Ensure website updates are current, working closely with website management teams to maintain a seamless user experience

• Measure the performance of digital marketing efforts using tools like Google Analytics, ensuring accurate tracking and reporting

• Calculate and analyze marketing ROI to determine campaign effectiveness and guide future strategies

• Produce detailed reports on the success and effectiveness of marketing campaigns, presenting insights and recommendations to management

• Stay up-to-date on digital marketing trends and implement them into company strategies for continuous improvement

• Ensure brand consistency across all digital and social media platforms, working with various departments to maintain a unified message

• Grow and expand the company’s social media presence into new platforms while increasing engagement and reach on existing ones

• Manage marketing budgets, ensuring resource allocation aligns with campaign goals and company priorities

• Optimize SEO, content marketing, and online advertising efforts to enhance brand visibility and customer engagement

• Collaborate with the website management team to implement and improve website functionality and content, ensuring an optimal user experience

• Any other duties assigned

QUALIFICATION AND REQUIREMENTS

• First degree in Marketing or relevant field will be a plus

• Proven experience as Digital Marketing Officer or similar role

• Certifications in Digital Marketing

• Excellent understanding of digital marketing concepts and best practices

• Skills and experience in creative content writing

• Analytical mindset and critical thinking

• Excellent communication and interpersonal skills

Applications may be sent to the following address on or before 25th October 2024:

The Chief Human Resources Officer

Re: Digital Marketing Officer

TDC Human Resources Department

P O Box 142

Fort Street

Basseterre

St. Kitts

Or

Email: recruitment@tdcgroupltd.com



The St. Kitts Nevis Anguilla Trading and Development Company Limited (TDC) is a leading private sector company and an equal opportunity employer in the Federation of St. Kitts and Nevis. TDC is currently seeking applications from experienced, energetic professionals to fill the position of Cashier/Clerk at the TDC Financial Services Company Limited, Central Street, Basseterre, St. Kitts.

The Cashier/Clerk will be responsible for processing all transactions accurately and efficiently in accordance with established policies and procedures, while maintaining a high level of professionalism and providing exceptional customer service.

Specific Duties and Responsibilities

– Receive cash and cheque deposits from customers and issue receipts

– Maintain and balance cash daily

– Prepare customers’ receipts for mailing where required after completing transaction/s in a timely manner

– Prepare customer statements as required

– Prepare and save the Daily Activity Report of all transactions for the Internal Auditors

– Print all daily transactions including receipts and deletions

– Maintain a daily record of all transactions and submit to the Assistant Operations Manager for review

– Perform the required credit checks with all financial institutions and provide the information to the respective Personal Lending Officer

– Perform the duties of the Administrative Assistant/Customer Service Representative and the Loans Clerk, as needed

– Any other duties that may be assigned

Qualification and Experience

– An Associate’s Degree in Finance, Business Administration, or related field.

Requirements

– Strong analytical and problem-solving skills

– Excellent communication and interpersonal skills

– Detail-oriented with the ability to manage multiple tasks simultaneously

– Computer literate and proficient in Microsoft Office Suite

Applications may be sent to the following address on or before 31 October 2024:

The Chief Human Resources Officer

Re: Cashier/Clerk

TDC Human Resources Department

P O Box 142

Fort Street

Basseterre

St Kitts

Or

Email: recruitment@tdcgroupltd.com



The St. Kitts Nevis Anguilla Trading and Development Company Limited (TDC) is a leading private sector company and an equal opportunity employer in the Federation of St. Kitts and Nevis. TDC is currently seeking applications from experienced, energetic professionals to fill the position of Recoveries Manager at the TDC Financial Services Company Limited, Central Street, Basseterre, St. Kitts.

The Recoveries Manager will be responsible for overseeing the recovery processes within the organization, ensuring effective management of outstanding debts and enhancing recovery rates by ensuring debts are recovered.

Specific Duties and Responsibilities

– Ensure policies and procedures are reviewed and implemented by the Department

– Ensure an aggressive follow-up is done on all delinquent loans to ensure they return to order in the shortest possible time frame

– Ensure annual loan review is completed as per ECCB Prudential guidelines

– Ensure arrears are maintained within the agreed targets and new provisions and write-offs are minimal

– Ensure all matters pertaining to classified debts are handled, which includes meeting with the customers, contacting them by phone or letter, etc. to discuss their account. Ensure file notes are prepared after every interaction with the customer

– Work closely with the corporate attorneys on all matters relating to delinquent accounts as well as classified debts

– Ensure the Early Warning Account status (EWA) is assigned to all accounts where applicable

– Maintain a master list of Early Warning Accounts and prepare relevant reports

– Prepare the Quarterly Early Warning Account report and submit to the General Manager for review

– Prepare required request forms to classify accounts in arrears over ninety (90) days for approval by the General Manager

– Prepare and submit Classified Debt reports quarterly to the General Manager

– Prepare and submit monthly delinquency reports to the General Manager

– Prepare the required Request for Write Off report for submission to the General Manager in respect of accounts identified to be written off

– Prepare a write off loan list that is within the statute of limitations with an action plan for recoveries

– Issue the Standard Letter of Instructions to Professional Valuers to prepare valuations for properties charged to TDC Financial Services Company Limited. Upon receipt, ensure it is addressed to TDC Financial Services Company Limited and compare its contents with the Letter of Instructions

– If needed, review the appraisals received from Appraisers to ensure its contents are in line with the Letter of Instructions and the Real Estate Valuation Policy when appraisals for clients are requested by the Credit Department

– Ensure a Caution List is prepared and updated at least quarterly and circulated accordingly to the relevant departments

– Prepare Annual Appraisal Reports for the respective officers within the department and submit same to the General Manager for review

– Submit a summary report on Department performance. This should include:

– the number of classified debt and movement in on non-performing loans percentage

– the number of delinquent loans under ninety (90) days

– the number of accounts in early warning

– the number of monthly loans write offs and total number of loan write offs within the statute of limitations

– the progress of the annual loan review

– the number of loans at the Solicitors

– Any Department challenges

– Any other duties that may be assigned

Qualification/Experience/Requirements

– A Bachelor’s Degree in Finance, Business Administration or related field

– Proven experience in debt recovery, credit management, or a related field

– Strong leadership and team management skills

– Excellent analytical and problem-solving ability

– Knowledge or relevant laws and regulations governing debt recovery

– Proficient in financial analysis tools and software

– Strong communication and interpersonal skills

– Ability to work in a fast environment and meet timely deadlines

– High level of organizational and multitasking skills

– Proficiency in Microsoft Office Suite and Recovery Management Software

Applications may be sent to the following address on or before 31 October 2024:

The Chief Human Resources Officer

Re: Recoveries Manager

TDC Human Resources Department

P O Box 142

Fort Street

Basseterre

St Kitts

Or

Email: recruitment@tdcgroupltd.com



Basseterre, St. Kitts – Staff from across the St. Kitts Nevis Anguilla Trading and Development Company Limited (TDC), will once again come together to applaud employee excellence at the 2024 Black-tie Staff Awards Gala.

A Night of Recognition and Entertainment

This prestigious event serves to recognize the dedication, commitment, and achievements of the diverse staff across the Company. It promises to be an unforgettable evening filled with exquisite cuisine, an impactful motivational presentation by Ms. Sybil Welsh, a Senior Project Specialist, at the Eastern Caribbean Central Bank (ECCB), cultural and live entertainment, all in an elegant setting, fostering the spirit of camaraderie, and togetherness.

Continuing the tradition set in 2023, at the 50th Anniversary Gala, the Sales and Service Excellence Awards will be presented in honour of former employees. The 2024 honourees are Mr. Sydney George Powell, former Assistant Manager, TDC Home and Building Depot (Nevis) and Mr. Howard McEachrane, Former Executive Director, who served with distinction and made their own unique contributions to the development of the company.

The heartwarming awards will be given to the deserving employees in the following categories:

• Long Service Awards

• Impact Awards

– Rising Star

– Above and Beyond the Call of Duty

– Making A Difference In The Community

– Punctuality and Attendance

• The Sydney George Powell Sales Excellence Award

• The Howard McEachrane Service Excellence Award

• The Jacques A Cramer Employee of the Year Award

A Tradition of Appreciation

According to Mr. Ernie France, Chairman of the Awards Committee, “Our annual Staff Excellence Awards Gala will allow the company to show our gratitude to our employees and celebrate them and the role they have played in the last financial year towards TDC’s success. We also have new additions to make the event even all all-encompassing, with the Department of the Year Award. The St. Kitts Masonry Products Limited (SKMP) staff will also join in our celebrations and will be recognized, as well. The Awards Committee, along with Human Resources Department are working together to truly acknowledge the outstanding efforts and hard work of all our valued staff.”

The St. Kitts Marriott Resort in Frigate Bay will play host to the event, under the theme, Honouring the Legacy, Building Resiliency, 51 Years – We are TDC, and will be held on Saturday 27th July 2024.

Picture – A Throwback to the 2023 TDC Staff Awards and Gala Event with Reverend Renecia Huggins (former TDC Warren C Tyson Memorial Scholar) delivering the Feature Address


1 2 3 6