The St. Kitts Nevis Anguilla Trading and Development Company Limited (TDC) is a leading private sector company and an equal opportunity employer in the Federation of St. Kitts and Nevis. TDC is currently seeking applications from experienced, energetic professionals to fill the position of Temporary Cashier, eCommerce Department, Fort Street, St. Kitts.
The Temporary Cashier is responsible for processing and filling customer orders. S/he will also assist with uploading images, product descriptions, provide customer service, execute new initiatives, and campaigns for the Holiday season.
Main Responsibilities
· Review and process all orders received via TDC’s e-Commerce platform
· Work closely with the Senior Clerk with responsibility for cashiering, to process online payments and or refunds
· Work closely with the Warehouse Clerks and Retail Store Management (as necessary), to confirm availability of products
· Work closely with the Purchasing and Inventory Departments regarding customer preferences, feedback and overall product needs
· Liaise with other store locations and check ERP Application to confirm availability of products
· Communicate with customers and provide appropriate responses in a timely manner
· Enforce and monitor the Standard Operating Procedures (SOPs) governing the online order fulfillment process
· Make recommendations to improve the Standard Operating Procedures (SOPs) for online order fulfillment processes
· Establish and maintain good customer relations with the sales, delivery, and administrative staff keeping in line with company standards and policies
Qualifications and Requirements
· At minimum, six (6) CXC/GCE subject passes including Mathematics and English Language
· Associates Degree in Business Management, Accounting or related subject areas, preferred.
· At least five (5) years working experience in a customer service driven environment, order fulfillment facility and/or in inventory management.
Click on the following link or scan the QR Code to apply:
The deadline for receipt of applications is 30 December 2024.
NB – Only suitably qualified candidates will be contacted.
