The St. Kitts Nevis Anguilla Trading and Development Company Limited (TDC) is currently seeking applications from suitably qualified candidates to fill the position of Temporary Clerk at the TDC Home and Building Depot, Pinney’s Industrial Estate, Charlestown, Nevis.  

S/he will be responsible for providing efficient and excellent customer service on an ongoing basis. The position holder will administer in-store sales activities, processing sales transactions, restocking shelves and understanding the product inventory. 

 

Education, Skills, and Experience  

  • At minimum, five (5) CXC/GCE subject including English and Mathematics 
  • Prior experience in retail, specifically in Hardware Sales 
  • Pleasant and polite with excellent customer service skills 
  • Excellent communication and strong interpersonal skills 
  • Computer proficient 
  • An excellent team player 

 

Requirements 

  • Two (2) Letters of Reference 
  • At least two (2) years’ experience in related field 
  • Must be flexible 

 

To apply please click on the following link: https://zurl.to/XxOh?source=CareerSite 

or scan the barcode below: 

 

Applications must be submitted on or before the 20th December 2024. 

NB: Only suitable qualified candidates will be contacted. 



The St. Kitts Nevis Anguilla Trading and Development Company Limited (TDC) is a leading private sector company and an equal opportunity employer in the Federation of St. Kitts and Nevis. TDC is currently seeking applications from experienced, energetic professionals to fill the position of Temporary Cashier, eCommerce Department, Fort Street, St. Kitts.

The Temporary Cashier is responsible for processing and filling customer orders. S/he will also assist with uploading images, product descriptions, provide customer service, execute new initiatives, and campaigns for the Holiday season.

Main Responsibilities

· Review and process all orders received via TDC’s e-Commerce platform

· Work closely with the Senior Clerk with responsibility for cashiering, to process online payments and or refunds

· Work closely with the Warehouse Clerks and Retail Store Management (as necessary), to confirm availability of products

· Work closely with the Purchasing and Inventory Departments regarding customer preferences, feedback and overall product needs

· Liaise with other store locations and check ERP Application to confirm availability of products

· Communicate with customers and provide appropriate responses in a timely manner

· Enforce and monitor the Standard Operating Procedures (SOPs) governing the online order fulfillment process

· Make recommendations to improve the Standard Operating Procedures (SOPs) for online order fulfillment processes

· Establish and maintain good customer relations with the sales, delivery, and administrative staff keeping in line with company standards and policies

Qualifications and Requirements

· At minimum, six (6) CXC/GCE subject passes including Mathematics and English Language

· Associates Degree in Business Management, Accounting or related subject areas, preferred.

· At least five (5) years working experience in a customer service driven environment, order fulfillment facility and/or in inventory management.

Click on the following link or scan the QR Code to apply:

https://tdcgroupltd.zohorecruit.com/jobs/Careers/784422000000656005/Temporary-Cashier?source=CareerSite

The deadline for receipt of applications is 30 December 2024.

NB – Only suitably qualified candidates will be contacted.



The St. Kitts Nevis Anguilla Trading and Development Company Limited (TDC) is a leading private sector company in St. Kitts and Nevis and is an equal employment opportunity employer. TDC is currently seeking applications from suitably qualified candidates to fill the position of Temporary Warehouse Attendant at the TDC Home and Building Depot, Pinney’s Industrial Estate, Nevis.

Job Responsibilities

The Warehouse Attendant will be responsible for carrying out instructions by the Supervisor of the Warehouse, including receiving, storing, inventorying, issuing, and transferring merchandise.

Qualification and Experience

· Secondary School Diploma or equivalent education

· One year’s related experience or equivalent combination of education and training

Skills Requirements

· Team Player

· Strong Customer Service Skills

· Excellent Communication and Organizational Skills

· Ability to work on Weekends

To apply please click on the following link: https://zurl.to/dEZq?source=CareerSite or scan the barcode below:

Applications must be submitted on or before the 20th December 2024.

 

NB – Only suitable qualified candidates will be contacted.



The St. Kitts Nevis Anguilla Trading and Development Company Limited (TDC) is a leading private sector company and an equal opportunity employer in the Federation of St. Kitts and Nevis. TDC is currently seeking applications from experienced, energetic professionals to fill the position of Claims Officer, TDC Insurance Company Limited, West Independence Square Street, St. Kitts.

The Claims Officer must have a passion for claims handling and customer service. The candidate must demonstrate a detailed knowledge of Technical Insurance and Law, as well as knowledge of practical claims handling.

Main Responsibilities

· Receive and record claims reports and supporting documentation

· Prepare files and conduct preliminary investigations on claims

· Prepare claim settlements

· Submit files for recovery and follow up until successful recoveries made

· Review claims periodically and update their statuses accordingly

· Liaise with Company Attorneys to provide and receive updates on legal matters

· Maintain an efficient documentation and filing system

Qualifications and Requirements

· Secondary School Diploma

· CII Certificate in Insurance or Equivalent

· At least three (3) years in the insurance industry

· A valid Driver’s License

Click on the following link or scan the QR Code to apply:

https://tdcgroupltd.zohorecruit.com/jobs/Careers/784422000000653005/Claims-Officer?source=CareerSite

The deadline for receipt of applications is 30 December 2024.

NB – Only suitably qualified candidates will be contacted.



Basseterre, St. Kitts – The TDC Home and Building Depot has once again shone the spotlight on the importance of renewable energy, energy conservation, and efficiency, at the recently held Ministry of Public Infrastructure, Utilities et al, Energy Unit National Energy Fair.

The event, which was held on Friday 15th November 2024, under the theme, “Invest in Sustainable Energy: Accelerate the Transition,” saw Sales Associates from the store’s Lighting and Electrical Department interacting with and educating the public about a variety of innovative products, empowering them to adopt more energy-efficient practices such as:

Solar energy solutions that offer clean, renewable power for homes and businesses

Energy-efficient appliances and home systems designed to lower electricity usage

Smart home technologies that optimize energy management and promote conservation

Practical tips and demonstrations on how to integrate energy-saving measures into everyday life

The TDC Home and Building Depot’s participation underscores its commitment to playing its part in sustainability and supporting initiatives that foster a greener, more resilient future, as the Federation transitions towards the use of more sustainable resources.

The activity formed part of a series of initiatives organized by the Ministry to commemorate CARICOM Energy Month, which is celebrated annually in November.

Picture – Mr. Shevaughn Roland, Senior Sales Associate in the TDC Home and Building Depot (St. Kitts) Lighting and Electrical Department Lighting and Electrical Department speaking with a consumer about the value of energy saving bulbs



Basseterre, St. Kitts – TDC Home and Building Depots have partnered with LUBECO (1991) Limited, a Regional authority in the bedding industry to host a series educational in-house sales, customer service, and merchandising training sessions for the Furniture and Household Sales Associates.

The joint training initiative, which commenced earlier this month, is designed to equip employees with in-depth product knowledge, effective sales techniques, and improved customer service strategies.

LUBECO (1991) Limited’s expertise in bedding solutions is providing the TDC Home and Building Depots Sales Teams with specialized insights to better inform and serve customers looking for premium comfort and quality in their home essentials.

The face-to-face sessions are being facilitated by Ms. Valma Anthony, Senior Branch Manager from the St. Lucian based manufacturing plant, which include a mix of product knowledge and real-time merchandising exercises to help staff align with best industry practices. Employees are also being taught how to create engaging product displays, identify customer preferences effectively, and communicate product benefits confidently to drive customer satisfaction and loyalty.

Mr. Iston Williams, Senior Manager of TDC Home and Building Depot on St. Kitts, highlighted the importance of continuous training and development: “Our commitment to excellence is rooted in how well we understand and meet our customers’ needs. Partnering with LUBECO enables us to not only broaden our staff’s knowledge but also ensure that our customers receive a superior level of service and support when shopping for bedding and other home products.”

Ms. Anthony also her expressed enthusiasm about the collaboration: “Our mission is to share our years of expertise in the bedding industry with our partners, the TDC Home and Building Depots, to foster an enriched customer service culture. These sessions are tailored to ensure that the staff not only understand our products but are empowered to showcase them in ways that resonate with the customer.”

The cooperation between both companies represents a shared dedication to quality, service, and customer-centric practices, which is aimed at advancing professional development, customer interactions and elevating overall shopping experience.

Picture – Ms. Valma Anthony, Senior Branch Manager at LUBECO (1991) conducting a session on mattresses



Basseterre, St. Kitts – In a significant show of corporate support, TDC has donated over twenty-five gallons of BERGER paint, towards The Cable’s Joseph N France (JNF) Hospital Patients and Visitors Lounge Renovation Project.

The newly modernized space has been transformed using warm, welcome and tropical colours, which was revealed at the official ceremony on Tuesday 22 October 2024, to celebrate the completion of the six-month long project, which was spearheaded by the Telecommunications Company, The Cable.

In speaking of the corporate partnership, Ms. Jhanelle Brown, the TDC Client Relations and Marketing Manager (Ag) spoke of TDCs contribution and the underscored the value corporate partnership for community advancement.

“In 2023, our golden anniversary year, we were approached by Ms. Patricia Walters, the CEO of The Cable collaborate on this venture, to which TDC said, yes, recognizing the value of corporate partnership and giving back,” said Brown.

She added, “Healthcare is an essential part of our community’s well-being, and we are proud to contribute to the enhancement of the Joseph N France Hospital through our donation of paint for this meaningful initiative. We believe that a fresh, modern environment will have a positive impact on both patients and medical staff. Today, two companies who are synonymous with quality and innovation and a commitment to community development. This aligns seamlessly with our collective values to transform this space into a place of comfort, hope and healing with colour. This project is not just about revitalizing another space, this is a symbol of our commitment to the well-being of our community. We congratulate The Cable on this endeavour and are equally pleased to be your partner.”

Over twenty-five gallons of durable, environmentally friendly paints suitable for healthcare facilities was used to transform the lounge that includes the waiting area, outpatient counters, and public corridors, to make the frequently used space even brighter, and more uplifting space for all who visit or use the services of the institution.

TDC has also recently completed a similar project on the island of Nevis, with a contribution to the St. Georges and St. Johns Senior Citizens Home in Gingerland, to give the building a much-needed facelift.

Picture 1 – Ms. Jhanelle Brown, TDC Client Relations and Marketing Department Manager (Ag) speaking about TDC’s contribution to The Cable’s Joseph N France General Hospital Lounge Renovation Project

Picture 2 – Dr. Jenson Morton, Director of Health Institutions applying BERGER Paint to the walls of the Joseph N France Hospital Patients and Visitors Lounge



As the Federation observes Breast Cancer Awareness Month in October, the TDC Home and Building Depots are playing their part to raise the level of consciousness about the disease that affects women and men.

Pinktober, the annual Sales and Awareness Campaign, gives customers the opportunity to receive ‘pink savings’ with up to forty percent discount on a wide range of products throughout the store, and online at www.shoptdcgroup.com.

The retail stores have also set up the ‘Pink Room’, a private and confidential space in store that offers free breast screenings, by a team of trained and certified health professionals, on Saturdays from 10 a.m. until 12 p.m. with the chance to win a free mammogram.

Saturdays have also been dubbed, Solidary Saturdays, where the staff has decided to wear an item of pink clothing, to “support the fighters, admire the survivors, honour the taken and never give up hope” for those affected by the critical health issue.

Pinktober forms part of the companies’ annual cause related outreach programmes to advocate and educate the public about the realities of breast cancer.



Basseterre, St. Kitts – Staff from across the St. Kitts Nevis Anguilla Trading and Development Company Limited (TDC), will once again come together to applaud employee excellence at the 2024 Black-tie Staff Awards Gala.

A Night of Recognition and Entertainment

This prestigious event serves to recognize the dedication, commitment, and achievements of the diverse staff across the Company. It promises to be an unforgettable evening filled with exquisite cuisine, an impactful motivational presentation by Ms. Sybil Welsh, a Senior Project Specialist, at the Eastern Caribbean Central Bank (ECCB), cultural and live entertainment, all in an elegant setting, fostering the spirit of camaraderie, and togetherness.

Continuing the tradition set in 2023, at the 50th Anniversary Gala, the Sales and Service Excellence Awards will be presented in honour of former employees. The 2024 honourees are Mr. Sydney George Powell, former Assistant Manager, TDC Home and Building Depot (Nevis) and Mr. Howard McEachrane, Former Executive Director, who served with distinction and made their own unique contributions to the development of the company.

The heartwarming awards will be given to the deserving employees in the following categories:

• Long Service Awards

• Impact Awards

– Rising Star

– Above and Beyond the Call of Duty

– Making A Difference In The Community

– Punctuality and Attendance

• The Sydney George Powell Sales Excellence Award

• The Howard McEachrane Service Excellence Award

• The Jacques A Cramer Employee of the Year Award

A Tradition of Appreciation

According to Mr. Ernie France, Chairman of the Awards Committee, “Our annual Staff Excellence Awards Gala will allow the company to show our gratitude to our employees and celebrate them and the role they have played in the last financial year towards TDC’s success. We also have new additions to make the event even all all-encompassing, with the Department of the Year Award. The St. Kitts Masonry Products Limited (SKMP) staff will also join in our celebrations and will be recognized, as well. The Awards Committee, along with Human Resources Department are working together to truly acknowledge the outstanding efforts and hard work of all our valued staff.”

The St. Kitts Marriott Resort in Frigate Bay will play host to the event, under the theme, Honouring the Legacy, Building Resiliency, 51 Years – We are TDC, and will be held on Saturday 27th July 2024.

Picture – A Throwback to the 2023 TDC Staff Awards and Gala Event with Reverend Renecia Huggins (former TDC Warren C Tyson Memorial Scholar) delivering the Feature Address



Basseterre, St. Kitts – The TDC Home and Building Depot on St. Kitts and its corporate partner, the Toledo Lock Company hosted a ‘Get Locked In’ product demonstration for customers.

The highly interactive session showcased the Toledo line of products including the Nexxus, the Black Series (the TBK90R) and Anti Corrosion High-Security locks.

Mr. Joshua Diaz, Toledo Locks Company Regional Sales Head, engaged patrons updating them on the latest innovations in lock technology with hands on demonstrations, highlighting the features, functions and benefits.

Mr. Diaz also took the opportunity to offer expert advice while educating customers about the importance of choosing the right locks for their needs and offered practical solutions for home and office security.

Patrons praised the idea and openly expressed their pleasure in having the event, as many saw it as a chance to learn more about the products and by extension the services that are readily available to them from the store.

“This is a great idea.”

“I have to get one of those for my home.”

“The locks and the features are impressive.”

“I own an Airbnb and will surely get one of the locks, the Nexxus.  I like the added security it provides.

The in-store activity formed part of the TDC Home and Building Depots’ Eduseries Program, an annual product development and education campaign, specifically designed to enhance customer experiences.

Picture – Mr. Joshua Diaz, Toledo Locks Company Regional Sales Head speaking with a  customer at the TDC Home and Building Depot on the Frigate Bay Road about the benefits of the Toledo Nexxus Lock


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